Help

1: HOW CAN I PLACE AN ORDER?

To place an order, first visit the product page accessible via the navigation menu. Then, choose the desired quantity of the product and click "Add to Cart." You'll be directed to your shopping cart. Click "Checkout" and follow the steps provided to complete your order.

2: HOW TO TRACK MY ORDER?

To track your order, use the tracking number provided on our track and trace page. It may take 2-3 business days to see your order's status after receiving the tracking number. If you haven't received a tracking number, contact us at: contact@footramble.com. We'll promptly provide your tracking number and order status.

3: I ACCIDENTALLY ENTERED THE WRONG DELIVERY ADDRESS. CAN I CHANGE IT?

If you've entered the wrong delivery address, email us at contact@footramble.com immediately. If your order hasn't shipped yet, we'll do our best to correct the address.

4: HOW LONG DOES IT TAKE TO SHIP?

Our team works diligently to ensure prompt delivery. Due to high demand, delivery times may vary by location. Typically, orders arrive within 2-3 weeks days after payment confirmation. For order inquiries, email us at contact@footramble.com. We'll provide accurate updates on your order.

For return instructions, visit our return policy page for detailed information.

You can cancel your order within 30 minutes of placing it. To cancel, contact us at contact@footramble.com.

Yes, we ship to the United States, Canada, New Zealand, Australia, and Europe. For other countries, send a request to: contact@footramble.com

8: WHAT ARE THE MATERIALS USED IN YOUR SHOES?

Our designer shoes are meticulously crafted using premium materials for comfort and performance:

   - Upper Material: Premium polyester for durability and comfort.

   - Sole Material: Organic rubber for excellent grip and flexibility.

For any other inquiries not covered in our FAQ, email us at contact@footramble.com. We're here to assist you promptly.